Intertech’s Customer Service aim is to provide consistent high quality service that meets the standard and expectations of the customer.
Our goal is to establish a long-term relationship with the customer and the key to that is excellent service and knowledge of the product. We focus on empowering and developing our employees with regular training to better resolve customer service problems.
INTERTECH is an authorized service provider for Barco with its fully equipped service center in Dubai, supported by an extensive service capability throughout the Middle East. INTERTECH certified, factory trained technical teams ensure that equipment is serviced according to the manufacturer's specifications.
We at Intertech understand that Good customer service is the lifeblood of any business.
INTERTECH offers different levels of customer support agreements to suit customer needs as we understand that no two customers are the same and that each customer has his own maintenance requirements.
INTERTECH offers comprehensive plans with Different levels of SLA including 24/7 support to provide our clients guaranteed uptime of their systems. We also provide our services to clients on-call basis if required.
We at Intertech Vision are committed to deliver quality services. Customer satisfaction is the most important aspect of quality policy adopted by Intertech Vision. We will constantly work to develop a mutually beneficial supplier relationship in order to improve upon the quality, cost, and timely delivery of service.
We will follow a process approach and continually improve the effectiveness of Quality Management System, based on ISO 9001:2008 standard.